Philips Support

I get an error message on the screen with an HDMI connection

Published on 2016-12-13
  1. Ensure that your HDMI cable is certified.

  2. Press the SOURCE button on the remote control to switch to another source and then
    switch back to the HDMI source.

  3. Reset the accessory device and the TV.

  4. Turn on the TV

  5. Select the HDMI channel

  6. Turn on the accessory device

  7. While the TV and the accessory device are powered on, unplug either end of the HDMI
    cable and then reinsert the cable.

Contact Philips

We are happy to help you

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.