HD8753/92 Saeco Intelia Evo Super-automatic espresso machine
Please be aware that your product may differ in color from this picture, but the support information is same
View product

Saeco Intelia Evo Super-automatic espresso machine


My Philips/Saeco espresso machine's coffee pucks are watery.

The consistency of your Saeco espresso machine's coffee pucks is related to the settings of the machine and type of brewed beverages.

During first time use

It is normal that the first brewed cups can be watery as the Saeco adapting system is still adjusting. Brew 5-7 more cups of coffee.

During regular use and brewing a specific beverage type

  • After brewing a “low pressure product” like; Americano, Café Crema, Coffee, Classic Coffee. The consistency of the coffee pucks will always be wet and more water is visible in the coffee grounds container
  • After the automatic rinse/cleaning cycle some water ends up in the coffee ground container, which couses wet coffee pucks

After changing machine settings

When you change the settings on your machine, this will influence the taste of your coffee and the consistency of the coffee puck.

Try different settings to create your preferred coffee taste.
For example, change the grinder settings (finer) or the coffee volume (less) a little and try again.

  • A coarse grind setting leads to less strong coffee and a waterier coffee puck
  • A higher coffee volume leads to less strong coffee and a waterier coffee puck
  • A lighter aroma setting leads to a waterier coffee puck

The information on this page applies to the following models: HD8753/92 , HD8753/83 , HD8751/11 .

Register your product
Register your product

Keep track of your product warranty coverage

Qualify for cash-back, gifts and special offers

Get easy access to product support

We love to help you in person

  • Call us

    Call us
    Monday to Saturday 09:00 am to 09:00 pm
    Sunday 09:00 am to 06:00 pm
    Our Consumer Care agents are available to support you. It may be that operating hours are modified, or you might hear some additional background noise during the call. The agents are working from home to ensure their health and safety. Please use the chat option for faster assistance.
  • WhatsApp


    Add the number +9193118 55819 to your contact list and contact us through WhatsApp

    Monday to Sunday: 09:00am – 06:00pm
  • Send email