Take Care of Yourself (TCY)
Privacy Notice
This Privacy Notice was last updated on 20-12-2021
This Privacy Notice applies to personal data collected by the App, which is controlled by or under control of Philips International B.V. or any of its affiliates or subsidiaries (”Philips”, “our”, “we” or “us”). Please also read our Cookie Notice and Terms of Use, which describe the terms under which you use our Services.
TCY provides personalized healthy lifestyle content and recommendations (“Services”) to users in the US. This Privacy Notice is meant to help you understand our privacy practices when you use our Services, including what data we collect, why we collect it, and what we do with it, as well as your individual rights.
What Personal Data are collected and for which Purposes
The data we collect is used to provide you with valuable personalized care journeys. Next to that, we may use this data to improve the app and related services that we offer as Philips. The data we collect and how it is used for personalization and app analytics is described below. Personalization What data do we collect? Our app contains hundreds of stories. To make sure you see the right ones at the right time, we collect data while you browse and do stories. This includes, for example: - Your scroll behavior on the main wall - If you open and start a story - How much time you spend on different parts of the story - What information you enter on the story slides, e.g. journal entries, emojis or actions you complete. - If you finish a story you started Using this data for Analytics On top of the data mentioned above, on behalf of Philips, Firebase will use information from your device such as your Device ID, IP address, your IDFA or Google Play Services ID and your MAC address, and replace them with a unique code. when you use the App we will measure the numbers of visits to the App, which pages you visit, your network connection, load times and when the App crashes. We use this information to evaluate and understand your use of the App, to test and analyze performance and ultimately optimize our products and services. Using this data for Personalization To give you a more personalized experience, we process your Analytics data, including selected tags in the interest profile, click behavior inside the app, interaction with the content inside the app, journal entries, emoji entries and poll entries and widget configurations inside the stories to show you the right content and recommendations, In-App messages and Push Notifications. Permissions The App may request your permission to send push notifications. With whom are Personal Data shared? Philips may disclose your personal data to third party service providers, business partners, or other third parties in accordance with this Privacy Notice and/or applicable law. Service Providers We work with third-party service providers to help us operate, provide, improve, understand, customize, support, and market our Services. We may share your personal data with the following service providers: These service providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or provide the Services. These service providers deliver the necessary hardware, software, networking, storage, and/or related technology that we require to perform App analytics. Philips requires its service providers to provide an adequate level of protection to your personal data similar to the level that we provide. We require our service providers to process your personal data only in accordance with our instructions and only for the specific purposes mentioned above, to have access to the minimum amount of data they need to deliver a specific service, and to protect the security of your personal data. Your personal data may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you consent to the transfer (if any) of information to countries outside of your country of residence, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal data. How long do we keep your data? We will retain your personal data for as long as needed or permitted in light of the purpose(s) for which the data is collected. The criteria we use to determine our retention periods include: (i) the length of time you use the App and Services; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations). Your choices and rights If you would like to submit a request to access, rectify, erase, restrict or object to the processing of personal data that you have previously provided to us, or if you would like to submit a request to receive an electronic copy of your personal data for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us at privacy@philips.com. We will respond to your request consistent with applicable law. In your request, please make clear what personal data you would like to access, rectify, erase, restrict or object to its processing. For your protection, we may only implement requests with respect to the personal data associated with your account, your email address or other account information, that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable. Please note that if you make use of (some of) your choices and rights, you may not be able to use, in whole or in part, of our Services anymore. We protect your personal data We take seriously our duty to protect the data you entrust to Philips against accidental or unauthorized alteration, loss, misuse, disclosure or access. Philips uses a variety of security technologies, technical and organizational measures to help protect your data. For this purpose we implement, among others, access controls, use firewalls and secure protocols. Special information for parents While the Services are not directed to children, as defined under applicable law, it is Philips policy to comply with the law when it requires parent or guardian permission before collecting, using or disclosing personal data of children. We are committed to protecting the privacy needs of children and we strongly encourage parents and guardians to take an active role in their children’s online activities and interests. If a parent or guardian becomes aware that his or her child has provided us with his or her personal data without their consent, please contact us at privacy@philips.com. If we become aware that a child has provided us with personal data, we will delete his/her data from our files. Changes to this Privacy Notice Our Services may change from time to time without prior notice to you. For this reason, we reserve the right to amend or update this Privacy Notice from time to time. When we update this Privacy Notice, we will also update the date at the top of this Privacy Notice. We encourage you to review regularly the latest version of this Privacy Notice. The new Privacy Notice will become effective immediately upon publication. If you do not agree to the revised notice, you should alter your preferences, or consider stop using our Services. By continuing to access or make use of our Services after those changes become effective, you acknowledge that you have been informed and agree to the Privacy Notice as amended. Contact Us If you have any question about this Privacy Notice or about the way in which Philips uses your personal data, you may contact Philips and/our Data Protection Officer here. Alternatively, you have the right to lodge a complaint with a supervisory authority competent for your country or region Koninklijke Philips N.V. High Tech Campus 5 5656AE, Eindhoven The Netherlands
We receive or collect personal data, as described in detail below, when we provide our Services, including when you access, download, or the App, or use our Services. We may use this personal data as specified below and in general to perform the Services requested by you, to operate, provide, improve, customize, support, and market our Services based on our legitimate interest, or to comply with a legal obligation to which we may be subject. If you do not want us to collect and process your personal data, you may not be able to use the Services.
