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My Philips Nose Trimmer does not work

The Philips Nose Trimmer is a multifunctional device, which comfortably trims your nose, ear and eyebrow hair. Some models have a cutting head that comes with a double-sided cutting element and the blades are built within a protective guard ensuring the blades will not be in direct contact with the skin. Allowing you to safely trim the hairs to a short length, giving you a clean look without risk of cuts or hair pulling. We advise you to always attach the eyebrow comb to the trimming head when trimming eyebrows. This will allow you to trim the hair to the desired hair length. 

Watch this video to see how to use the trimmer. For more in-depth detailed troubleshooting instructions, see the sections below.

Checking battery capacity

Your Philips Nose Trimmer could stop working once the battery has run out. To confirm this, perform the following actions:
  1.  Switch off your nose trimmer.
  2.  Detach the trimming head and switch on the trimmer.
  3.  Is the motor running and pin rotating? If no, the battery of the trimmer has run out. 
  4.  Reattach the head to the trimmer and recharge the nose trimmer. 
While charging your groomer make sure you use the original charger which comes with your device. For further charging instructions please refer to the user manual. 

Trimmers with disposable batteries
If you own a nose trimmer which runs on disposable AA batteries, it is possible that it is time to replace these. To solve this issue simply replace the battery with a new one. When replacing the battery, make sure that the + and - poles of the battery point in the right direction. 
Battery Philips Nose Trimmer

Cutting unit is blocked

If you have confirmed that your Philips Nose Trimmer has a full battery and it is still not working, then it may not be working because it is dirty and the cutting unit is blocked. We advise that you clean your nose trimmer after each use for optimal performance.

Follow our cleaning advice below.
  1. Switch on your nose trimmer and rinse the trimming head of the nose trimmer with lukewarm water. Then switch off the appliance again.
  2. If rinsing the trimming head under the tap is not sufficient, immerse the trimming head in a glass with warm water for a few minutes. Do not put the handle of the trimmer in the water, as this can damage its internal machinery.
  3. If this does not help, detach the nose trimmer attachment and soak this part separately in water for 8 hours.
  4. Carefully shake off excess water and let the trimmer air dry.
For best results, clean your nose trimmer after each use and lubricate the trimming head with a drop of sewing machine oil every six months.

If you have tried the advice above but your nose trimmer still does not work, then please contact us for further assistance.
Cleaning Philips Nose Trimmer

Trimming length

After using the nose trimmer, it is normal to observe remaining hairs. The hairs will be cut to a short length so the remaining hairs will continue to provide safe and comfortable protection (as a defense system to keep particles out of the body). When using the trimmer, make sure that the side with the cutting element touches the hair by rotating the trimming head around.

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