Service and repair

In many cases when a product doesn’t perform as you would expect, the problem can be resolved at home through basic troubleshooting.

Please check our online troubleshooting and FAQs to find solutions for the most common issues

If the product does not perform after following the FAQs & troubleshooting steps, Kindly contact with our consumer support team by the following this link.

Philips warranties are usually between 12 and 24 months depending on the product you own.

To find the exact warranty period for your product and the relevant terms and conditions, please check our warranty documents by the following this link.

Information on our current product range can easily be found in the Products section of the Philips website.

(1)You can locate your product by browsing the product catalogue  or by entering the model number or name of your product into our search engine .

(2)For after-sales help and advice on using your product / manuals/ FAQs, please choose the Support tab.

A wide range of spare parts and accessories is available from our Online Shop.please check our spare availablity by the following this link.

If you cannot find the part you are looking for in Philips online shop,Kindly contact with our consumer support team by the following this link.

Products & services may vary from country to country, please contact your local Consumer Care team to ensure we can provide the best possible service.

To find out how to contact your local Consumer Care team please use this link, choose your country then select Support / Contact.

Country/language can be selected in footer section.

Products & services may vary from country to country, please contact your local Consumer Care team to ensure we can provide the best possible service.

To find out how to contact your local Consumer Care team please use this link, choose your country then select Support / Contact.

Country/language can be selected in footer section.

Your product model number and serial number mentioned on the backside of your products, 

Model number start with 2 Alphabetes and 4 numeric digits. And serial number is 4 numeric digits.

Monday to Saturday 09:00 am to 09:00 pm

Sunday 09:00 am to 06:00 pm

Excluding National Holidays

To contact with our consumer support team by the following this link.

There is bar code available on product box. You may  Scan bar code through Bar code scanner Apps (Android & IOS).

For detailed information you may visit our authorized service center by the following this link.

In order to get an extended warranty for the product you have to register the product within 90 days of date of purchase for warranty extension via laptop/desktop. Steps for warranty extension are as under: 

1. Go to myphilips or click on the user icon on the top right corner.

2. Fill in all required information and click on 'Create Account'

3. Go to your inbox and verify the email by clicking on the activation link

NOTE: Your MyPhilips account is now active. Go to the next section to register your product.

1. Register product

2. Login by using your credentials

3. Click on “Register product” (right next to your name)

4. Select your product using the search bar or navigator 

5. Serial number of trimmer is mentioned on backside of the trimmer (4 digit/ Alphabet), only digits need to fill.

6. Fill all the details and also click on check box on promotional communication to get warranty extended details.

7. Select ‘Register’

Kindly keep the confirmation mail with you along with proof of purchase.

Kindly follow some steps to get 50% discount coupon code.

1. Sign up in given link and you will receive coupon code in next 1 hour.

2. https://www.philips.co.in/c-m-pe/oneblade-trim-edge-and-shave/myoneblade?locale_code=en_us&remember_locale=en_in

3. After receiving the code, you can visit our spare sale website as link is given below and apply the code for next purchase of replacement blade.

4. https://www.sparessale.com/qp2525/cid-36273685-36273685