My Philips Indoor 360 Camera send me many notifications
Published on 15 March 2024
When your camera detects movement or sound, it will send you a notification. If you are receiving too many notifications from your Philips Indoor 360 Camera, find ways to reduce them in the article below.
You can customize the notifications for each of your cameras, by selecting the type of detection for each mode. By choosing “All Movement”, you will receive a notification for any movement detected by the camera, regardless of its nature. However, if you switch to “AI Detection”, you will only receive notifications for specific detection types that you have chosen.
Similarly, if you choose “All Sound”, you will receive notifications for every sound detected by the camera. But, if you switch to “Child Cry”, you will only receive a notification when the built-in AI detects a child crying. To change the Detection type, follow these steps:
Open “Modes" in the app.
Tap on "edit" for the Mode you want to configure.
Select a camera.
Tap on "Movement detection" or "Sound detection".
Another screen will open where you can select your preferred Detection.
Tap the arrow in the top left to go back.
Save your changes.
Please take note that if you use AI or Child Cry Detection, the camera will only record this specific type of detection. If you wish to record all sounds and movements, you can choose one of the options below to minimize notifications.
You can configure which actions are performed when movement or sound is detected, including if a notification is sent. This works for both All Detection and AI Detection. To turn off notifications after sound and/or movement has been detected, follow these steps:
Open "Modes" in the app.
Tap on "edit" for the Mode you want to configure.
Select a camera.
Tap on "Movement detection" or "Sound detection"; a different screen will open.
Tap below Actions.
Toggle off ”Send Notification".
Tap twice the arrow in the top left to go back.
Save your changes.
By switching off notifications this way, there is still an event recorded, but you will not get a push notification on your phone.
You can also modify the sensitivity settings of your camera. This is done on camera level and will affect all Modes. To change the sensitivity settings, follow these steps:
Go to "Devices" in the app.
Tap "settings" of the camera whose sensitivity you want to adjust.
Go to "Detection".
Adapt the Movement or Sound sensitivity level.
If none of these steps work for you, please contact us for further assistance.
