Philips Support
My Philips Induction Cooktop shows an error code
Published on 2022-05-16
If your Philips Induction Cooktop shows Error Code E1, E2, E3, E4, E5, E6, E7, E8, or E9, please find here all possible causes and solutions.
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When your Philips Induction Cooktop shows error E1, E2, E3, E4, E8 or E9, this might be solved by switch off the appliance from main supply and then switch it on again. If there is any intermittent malfunctioning due to external causes, that could be solved this way.
If the problem is not solved with the above solution, please contact us.
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When your Philips Induction Cooktop shows error code E5 or E6, this indicates the voltage supply is too high or too low.
Your induction cooktop works on standard voltage supply 220V~240V to ensure the optimum performance and longer product life.
Sometimes, voltage supply can fluctuate, and this could cause error code E5 or E6. If this is the case, the error will disappear after switching the appliance off and on once the voltage supply has stabilized. Please, switch off the induction cooktop and try to switch it off again after a while and see if this solves the problem.
If the problem is not solved with the above solution, please contact us. -
Error E7 on your Philips Induction Cooktop indicates a malfunctioning with the fan.
To solve this, first switch off and unplug the appliance. Then, turn up the product to check the fan ventilation area (the fan is located at reverse side of base).
If you notice some fluff is stuck between fan wings, please remove the fluff with help of cotton bud or using a softer object.
Once you see the fan wings are free from fluff then put it back in the right position, plug it in and switch it on. It should now work normally.
If the problem is not solved, please contact us.
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