2 year warranty
A software solution is available. Follow the instruction in the user manual or Firmware Upgrade Readme file on how to upgrade your TV software.
You can find the latest Firmware Upgrade Software and Readme File documents on the Philips support website. Refer to the SOFTWARE & DRIVERS section.
If the problems persist:
Please contact the Philips Consumer Care centre for further assistance or to find more information related to this issue. You can find the contact details on the Consumer Support page.
Make sure you have the model number and the serial number at hand when you call us. You find these numbers on the sticker at the side/back of your TV.
The information on this page applies to the following models: 37PFL5405H/12, 42PFL5405H/12.
What type of Electronic Program Guide (EPG) is available on my Philips TV?
Can I install and watch both digital cable (DVB-C) and digital terrestrial (DVB-T) channels in my Philips TV?
What issues in Philips TV are solved with a software upgrade?
Can I use my own subtitle files in Philips TV (with file name extension such as srt, smi, sub, ssa, txt and so on)?
Can I switch off the TV display and only listen to the sound in my Philips TV?
Can I reorder the icons on the Home menu in my Philips TV?
What is the function of the 'Scenea' feature in Home menu of Philips TV?
Does my Philips TV support native 24p playback from a connected Blu-ray player?
Why the E-sticker banner (feature logo) keeps appearing on Philips TV screen?
My picture format keeps changing with different channels. How can I set a specific format?
How to view the encrypted/scrambled digital channels on my Philips TV?
How to select a 4:3 picture format in my Philips TV?
How do I switch channels on my Philips TV?
How to cycle through teletext subpages automatically in Philips TV?
How to connect the audio/video cables when the Philips TV is wall mounted?
How to switch to AV inputs on Philips TV to watch an accessory device (e.g. DVD player, Game System, VCR, PC)?
How to access teletext mode in my Philips TV?
How do I update my on-screen Help in Philips TV?
How to program channels in my Philips TV?
How to connect several external devices to Philips TV?
How do I use the remote control for my Philips TV?
How to connect an external device via DVI in my Philips TV?
How can I display the volume bar on the screen in Philips TV?
How to remove the channel name, volume bar and mute icon from Philips TV screen?
How to rearrange or reorder channels in my Philips TV?
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