Select your garment steamer
You can find the product name on the box of your garment steamer
It is very easy to find the name of your garment steamer. Just check the product box, it is written there such as StyleTouch Pure, EasyTouch Plus, Steam & Go etc.
Why descale a garment steamer?
Over time, garment steamers can build up scale. The harder the water in your area, the faster scale impurities develop and solidify, if not cleaned away. Regular descaling prevents problems such as white/brown stains on your clothes, brown water and leaking. Cleaning your garment steamer regularly keeps steam output at its highest and extends the lifetime of your garment steamers.
How to clean your garment steamers
Basic Rinse function
DailyTouch (GC504)
- Unplug and let cool completely (at least 1 hour).
- When cool, dismantle the pole, disconnect the steam hose and remove the water tank.
- Pour the water out of the base unit into the sink and shake gently.
- Fill the water tank and place it back. Wait 10 seconds. Shake. Empty. Repeat several times.
See how to clean your garment steamer
Easy Rinse de-calc function
EasyTouch Plus ( GC514 & GC523)
- Unplug and let cool completely (at least 1 hour).
- Make sure the water level is above the MIN mark. Hold the steamer over a receptacle or drain.
- Turn the DE-CALC knob counter-clockwise to remove. Allow the water and scale to drain out.
- When empty, place the DE-CALC knob back and turn clockwise to lock.
See how to clean your garment steamer
Frequently Asked Questions about Philips Garment Steamers
- Should I use demineralized or ironing water to prevent limestone in my garment steamer?
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We recommend using demineralized water for all Philips garment steamers: it prevents limestone build up in the appliance.
Please never use ironing or perfumed water in your Philips garment steamer. By using these, your steamer gets contaminated and might get damaged or fail.
- I’m not sure what garment steamer model I have and which descaling routine should I use
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When you are not sure what descaling routine you should use, you can always find the correct instructions in the user manual. Please keep in mind that not all garment steamers have a descaling function.
If you do not have the user manual anymore, please try to find your appliance model number on your steamer (should look like GCXXX). Knowing this number, you can find all the product information on the Philips website. If you have any questions, please always feel free to contact Philips Consumer Care
Contact us
For any questions or queries about your Philips Garment Care products
Our Consumer Care team is always here to support and help you.
Call us: 1860-180-1111 (Standard Charges Apply)
1800-102-2929 (Toll Free)
Monday to Saturday 09:00 am - 09:00 pm
Sunday 09:00 am - 06:00 pm
+91 97172 11835*
Monday to Saturday 09:00 am - 09:00 pm
Sunday 09:00 am - 06:00 pm
*Add the number +91 97172 11835 to your contact list and contact us through WhatsApp.
