Sound comes only from one side of Philips SHB4385 headphones

When you are in a call, it is normal that sounds comes only from the right earpiece. The microphone is also located on the right earpiece.

Place both earpieces in the charging case and charge them.

1. Turn off both earpieces.
2. Press and hold the multi-function buttons on both earpieces for approximately 3 seconds. This will turn the earpieces on and connect the two earpieces.
3. Reconnect the headset to your Bluetooth device.

1. Switch off the Bluetooth function of all connected devices.
2. Turn off both earpieces.
3. Press and hold the multi-function buttons on both earpieces for approximately 3 seconds.
4. Reconnect the headset to your Bluetooth device.

Note that the headset is designed for connecting to only one Bluetooth device at a time. When you reconnect the headset to your Bluetooth device, make sure the Bluetooth function of any other previously paired/connected devices are off.

Factory reset the headset.