Your mobile phone is probably (by default) set to HSP/HFP connection, which only supports low quality mono sound, or your mobile phone does not support the A2DP Bluetooth profile (see “What is a Bluetooth profile HSP, HFP, A2DP, AVRCP?“)

Solution: Set your mobile phone to Bluetooth Stereo (A2DP) connection.

Please refer to the instructions of your phone and/or contact the vendor.

The information on this page applies to the following models: SHB6110/00 , SHB7110/97 , SHB6110/97 . Click here to show more product numbers  ›