Support homepage

Philips Support

No sound from my Philips soundmachine during playback

  • Volume is too low. Adjust the sound volume to be audible.

  • Disc contains non-audio files. Replace with another disc.

  • The system is in pause, slow motion or fast forward/reverse mode. Press to resume playback.

  • A wrong audio file . Make sure the MP3-CD was recorded within 32- 256 kbps bit rate with sampling frequencies at 48 kHz, 44.1 kHz or 32 kHz.

The information on this page applies to the following models: AZ5737/98 .

Other useful links

Need help with your product?

Contacting Philips

We're happy to help you

Looking for something else?

Discover all Philips Support options