Philips Support

I am unable to store the picture and sound settings on my Philips TV

Published on 2016-12-29

You changed some personal settings, but they were reset after you switched off the TV.

Verify if the TV is set to SHOP mode. Use the remote control to select: [Setup]>[Installation]>[Preferences]>[Location].

Only the HOME mode allows you to change any preferred settings.

Proceed as follows to activate the HOME mode:

  1. Press the [Menu] button on the remote control to access the [Home] menu.
  2. Use the cursor buttons [Up][Down][Left][Right] to select [Setup] and press the [OK] button to confirm.
  3. Press the cursor [Down] to select [Installation] and press the cursor [Right].
  4. Press the cursor [Down] to select [Preferences] and press the cursor [Right].
  5. Select [Location] and press the cursor [Right].
  6. Select [Home] and press the [OK] button to confirm.
  7. Press the [Back] button to exit the menu.
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