There is water/condensation on the base my Philips Kettle

It is normal to find a few drops of water on the base of the kettle, and you could wipe them off with a soft cloth or piece of paper.

If the condensation of droplets on the base of the kettle continues increasing and becomes more than a few droplets, then your kettle might have a leakage problem. In this case, please contact us for further assistance.