Headphones with mic

Hi there, Thanks for the valuable feedback. It seems you were generally happy with the unit, before it stopped functioning properly. Have you contacted the retailer about this already? Considering it's a brand new item, they may be able to do something for you. If not, you can then contact our team on Facebook or Twitter, so we can check if there is anything we can offer instead.

Hello there, thank you for sharing your feedback with us. We regret to hear that you were not satisfied with the quality of this product. We would like to see if there is anything we can do to improve your experience. Please feel free to get in touch with us directly on social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further. Hope to speak to you soon.

Thank you for taking the time to write down your experience here. It's regrettable to hear you have not been able to enjoy your earphones for long, and so we'd like to see how we can help out with this. In order to give you the quickest assistance, we kindly ask you to reach out to one of our official support channels. Please find us on Facebook or Twitter (@PhilipsCare), or contact us through any of the options here: https://bit.ly/2vwOof7.