Frequently Asked Questions

Top-10 FAQs Top 10 FAQs

• What type of water should I use?
• The iron does not produce any steam.
• How do I avoid getting shiny patches on garments during ironing?
• The steam boost function or vertical steam boost function does not work.
• Smoke comes out of the appliance.
• Water drips from the holes of the soleplate during ironing. What should I do?
• The household power goes off when the appliance is switched on or in use. Does the appliance cause a power failure?
• The Calc-Clean function does not work (properly). How to use the Calc-Clean function?
• The soleplate coating is scratched/worn away.
• White particles (scale) come out of the holes of the soleplate.

Getting started (1)

• What type of water should I use?

Use and Learn (12)

• The iron does not produce any steam.
• The household power goes off when the appliance is switched on or in use. Does the appliance cause a power failure?
• The Calc-Clean function does not work (properly). How to use the Calc-Clean function?
• The soleplate coating is scratched/worn away.
• White particles (scale) come out of the holes of the soleplate.
• Fabrics stick to the soleplate.
• Water leaks from the soleplate while the iron is cooling down or after it has been stored.
• The Spray function or Spray button does not work (properly).
• The orange pilot light does not work (properly).
• The steam boost function or vertical steam boost function does not work.
• Smoke comes out of the appliance.
• Water drips from the holes of the soleplate during ironing. What should I do?

Tips and Tricks (1)

• How do I avoid getting shiny patches on garments during ironing?