EssentialCare BHD004/03 Hairdryer

Hi there, How unfortunate! It seems it may be faulty. We would recommend paying the retailer a visit as this product is still brand new! If they are not able to help out, please send us a message on Facebook or Twitter so we can assist you further from there.

Dear customer, Thank you for taking some time to reflect on our DryCare Essential. If you do feel there might be something wrong with your product, we'd certianly advise to contact our customer care through http://philips.com/support/ or through social media. Kind regards,

Hi Sonal, thanks for reaching out to us. How unfortunate to hear about that. We'd like to see if we can do something for you, could you perhaps tell us a bit more about your issue? You can do that using our social media channels. We're available on twitter (@philipscare) and Facebook (https://bit.ly/2G9uACI). You can also look up: https://bit.ly/2RBUhkD. We hope to hear from you soon.

Hi Prabhjot, What a pity to read that you aren't satisfied with your hair dryer. If you still have any questions about it, we kindly ask you to reach out to us on Facebook or Twitter. We're more than willing to assist you further over there. Kind regards, Philips Consumer Care