Philips Support

I cannot turn on/off my Philips Tower Fan

Published on 19 June 2023
If you cannot turn your Philips Tower Fan  on, off, or switch the modes, find below possible causes and solutions.

Not turning on

Please ensure you plugged the device into the wall socket correctly or try another socket.

Not turning off or switching modes

When the child lock is activated, the appliance will not respond to the remote control and the control panel. You can deactivate the child lock by touching the oscillation button for 3 seconds on the control panel or the lock button on the remote control (as indicated below image).

If the appliance still does not work, contact us for further assistance.
child lock

The information on this page applies to the following models: CX5535/11 .

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.