How can I download the App for my Philips Air Purifier?

Discover here how to find and download the smart app for your Philips Air Purifier.

How to find and download the App

Download and install the 'Air Matters' App developed by FreshIdeas Studio from the App Store or Google Play.

Troubleshooting

Device (1): My Philips Air Purifier’s airflow is weak and the light is not blue
Power/ Charging / Battery life (2): My Philips Air Purifier does not switch on

My Philips Air Purifier accidentally powers off
Indication Lights (2): My Philips Air Purifier’s air quality ring color does not change

A light is flashing in my Philips Air Purifier
Performance (3): My Philips Air Purifier does not remove odors properly

My Philips Air Purifier does not improve the air quality

I cannot activate the functions of my Philips Air Purifier
Noise (2): My Philips Air Purifier is too loud

My Philips Air Purifier makes an unusual noise
Error notifications (1): My Philips Air Purifier’s filter replacement indication stays on
Smell (1): My Philips Air Purifier produces a bad or unpleasant smell
Pairing (2): My Philips Air Purifier doesn’t connect to Wi-Fi in other rooms

I can’t connect my Philips Air Purifier after pairing

Search by product number.

Sorry, we did not find this product. Please check if you filled in the correct model number. The model number consists out of letters followed by numbers (e.g. HX9903, SP9820). In case the model number does not offer any results, we would like to advise you to reach out to our contact center.

Search results for {words} ({number} products)

We found {number} products that are available outside your country, so local promotions may not apply.

Show products Hide products

We found more than 1 product.

Please choose your model based on the last 2 digits of your product number, for example RQ1280/21.