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Philips Support

Can I remove the white line from my Philips photoframe?

Published on 2017-03-01

The white line is not a technical failure; it is part of the demo mode.
No software upgrade is needed.

Please follow these steps to turn OFF the Demo Mode:

  1. Go to the Settings / Setup menu
  2. Go to the Demo menu
  3. Select OFF and press OK to confirm
    Demo mode is now OFF, and there is no white line!
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