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My Philips food processor does not work with the blender

If your Philips food processor does not work with the blender, find out here what you can do to solve the issue.

The blender has not been correctly assembled

If the blender is not correctly assembled, then the built-in safety lock may not be released/unlocked and it will not work.

To assemble the blender correctly, please follow these steps:

1) Turn the blade unit on the blender jar.

2) Place the blender jar on the motor unit and turn it clockwise to fix it.

3) When the jar is correctly fixed, you will feel or hear a click. Then the built-in safety lock is unlocked.

The rib at the bottom of the jar is broken

The rib at the bottom of the jar cannot trigger to release the safety lock on the motor unit because it is broken.

Please purchase a new jar (CP9099) from our online shop.

The safety lock on the motor unit is damaged

The jar cannot trigger to release the safety lock because the safety lock on the motor unit is damaged.

We recommend you to contact Philips Consumer Care for a solution

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