Philips Support

My Philips TV shows the message LOCKED on the screen

Published on 2016-12-13

When CHILD LOCK is turned on, the LOCKED message will appear on the screen each time when you press the buttons on the TV.

Follow these steps to turn off child lock:

  1. Press the ' Home' button on the remote control to access the main menu.

  2. Press the cursor down to select PARENTAL MENU and press the cursor right.

  3. Press the cursor down to select CHILD LOCK and press the cursor right & entery password

  4. Select OFF

  5. Press the 'Exit /back ' button to exit the menu.

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.