AI has taken the world by storm in recent years, including healthcare. Yet its full potential remains untapped. This year’s Future Health Index report explores this potential, how AI is already helping clinicians and patients today, and what is needed to build trust in healthcare AI, enabling better adoption of the technology and better patient outcomes.
The largest global survey of its kind, analyzing the perspectives of healthcare professionals and patients on the use of AI and digital technologies in healthcare.
Both healthcare professionals and patients are confident in AI's potential. For maximum adoption, efforts must be made to continue to build trust in the technology.
Healthcare professionals believe AI could prevent the need for some types of care.
Healthcare staff are already involved in technology development. Deeper partnership is crucial in making new technology more effective.
The Future Health Index is commissioned by Philips For this year’s Future Health Index, we conducted proprietary quantitative research involving almost 2,000 healthcare professionals and over 16,000 patients across 16 countries (Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Japan, Netherlands, Saudi Arabia, Spain, South Africa, South Korea,the United Kingdom and the United States). Two quantitative surveys were carried out by Accenture Song, the world’s largest tech-powered creative group employing a methodology of online (CAWI) surveying. The surveys were conducted from December 2024 to March 2025.
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