Patients embracing Digital Technologies: This was an apprehension of the past. In 2019, in a global survey by Porsche Consulting, where significant population were interviewed for their willingness to embrace Digital Technologies, a staggering 75% returned with a positive “Yes”. In fact, 56% of them were willing to be attended in a hospital by “Nursing Robots” .
Data privacy and Security: This is certainly a valid concern. Proliferation of data needs to be managed. Learnings from the telecom and financial sectors will help healthcare leapfrog and overcome these limitations.
Too old to learn new things: There is always a reluctance to change. But Mobile and social media have changed our way of living. So, the advantages and gains that one would see in practicing telehealth will far outweigh the resistance to learn. If my mother at 85, can learn to use and be active on WhatsApp, I am sure others can adapt very easily.
Lack of literacy –As Dr Ravi Kumar, Head of Department of Pediatrics at Niloufer Hospital, said, “While this practice may seem feasible in the private healthcare setting, it is close to impossible to have a similar setting in a government setup” There are two important hurdles — lack of literacy among patient attendants and no access to required technology” .