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    Managed Services
    Enterprise Services
    • Managed Services
    • Partner with Purpose
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    Managed Services

    Enterprise Services
    A comprehensive, vendor neutral solution designed to guide and support you in achieving optimized business outcomes.
    Looking for a partnership to help you ensure that you effectively manage your Philips and vendor neutral services? Working as an extension of your team, a Philips Managed Services partnership helps you manage complex healthcare equipment, technology and systems based on current challenges and future needs.
    • Manage the complexity of your technology challenges.

    • Deliver operational, clinical, financial and experiential improvements.

    • Deliver continuous improvement via a structured approach.

    • Achieve high quality patient care with predictable cash flow.

    All Philips professional healthcare customers can open, track and manage equipment service tickets in our Customer Services Portal at no cost. Register for an account here.

    For all support resources and contact information, visit our Support hub.

    Video

    Benefits for clinicians

    (57.50 MB)

    Benefits for C-suite

    (57.65 MB)

    Benefits for Head of Departments

    (41.00 MB)
    See all
    Service delivery summary

    As part of a Managed Services partnership, our expert team will partner with you to enable clinical, operational, financial and experiential transformation, enabling you to drive change and deliver staff and patient satisfaction.

    • Proven track record in long-term strategic partnerships.
    • Control and flexibility.
    • Technology plan with data-driven improvement.
    Expert team will partner
    Benefits

    Managed Services is our comprehensive, vendor neutral solution designed to inform and support you in achieving optimized business outcomes.

    • Flexible, bespoke, AI-enabled technology and service management plans.
    • Integrated performance management. Access real-time metrics and LEAN learnings to deliver continuous improvement.
    • Strategically manage and maintain equipment to design, plan and equip for now and the future.
    Service management plans
    Our approach
    We partner with you across the full lifecycle to help you plan, design, manage and optimize the right technology investments:
    Assessment and planningFinancial servicesSelection and procurementProgram managementPerformance managementOperations and maintenance
    Why now

    If the events surrounding the global pandemic of 2020 have been a global catalyst for technology and innovation acceleration, they also highlighted the need for technology in healthcare to start to drive down costs.

    • Identifying the current technology cost burden.
    • Proactively planning for today’s challenges and tomorrow’s realities.
    • The ‘beyond the product’ partnership opportunity.
    Beyond the product
    Financial and delivery model

    Our leading healthcare financing solutions.

    • Leases: access the latest Philips health technology while conserving cash with leasing options.
    • Extended payment terms: acquire Philips health technology and spread repayments over a longer period to improve cash flow.
    • Channel partner finance: free up short-term working capital, increase your buying capacity and grow your business as a Philips channel partner.
    Philips channel partner

    Our partnership assessed lifecycle of assets, introduce technology, improve imaging departmental efficiency, and streamline workflows. They’ve helped us make MRIs less daunting for patients, speed up imaging and get scans to doctors quickly.

    Charlie Micelli
    Chie Supply Offices and Network Vice-President
    University of Vermont Health Network
    University of Vermont Health Network

    Documentation

    Benefits for clinicians
    MP4|(57.50 MB)
    Benefits for C-suite
    MP4|(57.65 MB)
    Benefits for Head of Departments
    MP4|(41.00 MB)

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    Disclaimer
    Results are specific to the institution where they were obtained and may not reflect the results achievable at other institutions. Results in other cases may vary.