1. Philips India Limited (“Philips”) agrees to provide “Lifelong Free Services” beyond the standard terms of 2 years warranty coverage, for products purchased under the Lifelong Free Service offer as mentioned below.
2. The Lifelong Free Service will only cover the Products and models specifically mentioned hereunder and is not applicable for purchases made from online/e-commerce/internet portals.
3. This additional benefit of Lifelong Free Service is a special offer valid only on purchase of the following models of Mixer Grinders i.e HL7511/00,HL7555/00,HL7750/00, HL1643/06,HL1643/04, HL1606/03, HL7505/00, HL7506/00 purchased between 15th June 2019 and 31st July 2019.
4. Under this Lifelong Free Service offer, only the labour charges will be free of cost but all other charges including the spare part replacement and other expenses will be payable by the customer to Philips.
5. This Lifelong Free Service Offer is applicable for walk-in consumers in Indian stores only and can be availed at any of Philips authorized service centers in India, on working days during normal working hours.
6. The “Lifelong Service Card” needs to be shown for availing the Lifelong Free Services under this offer.
7. During the term of this Lifelong Free Service, the customer shall not directly or indirectly open, disassemble, alter, tamper with the equipment or in any way do any act which would result in changing the internal operation of the equipment or entrust the servicing of the equipment at any outside agency or person other than Philips. In case of violation of any of these conditions the warranty under this Lifelong Free Service would stand rescinded and infructuous.
8. Philips liabilities under this warranty are restricted to ensuring that the product is in good working order and to no other liability whether expressed or implied.
9. Philips shall not be liable or deemed to be in default for any delay or failure in performance resulting directly or indirectly from causes beyond its reasonable control including delay in servicing done due to phasing out of a product, labour problems, restriction or regulation of the government specially vis-à-vis the import of supplies and raw materials or if Philips is otherwise prevented from performing it’s function under the Lifelong Free Service.
10. The Lifelong Free Service is not transferable. The obligation of Philips under this Lifelong Free Service shall cease if the customer ceases to be owner of the product. No refund of any amount shall be due in such cases.
11. Lifelong Free Service is valid for a period of seven years from the date of purchase and shall not be applicable beyond that period.
12. This Lifelong Free Service offer is applicable within India only.
13. All decisions of Philips regarding running / process etc of this Lifelong Free Service offer shall be final and binding on all Customers availing this Lifelong Free Service. No appeals and solicitations will be entertained in this regard.
14. Any dispute, difference, proceedings or claim of any nature in connection with this Lifelong Free Service offer shall be subject the exclusive jurisdiction of the courts in Gurgaon (Haryana).