Customer story
Improving the psychatric care environment

Improving the psychatric care environment

Västerbotten County Council and Philips have formed a novel public-private collaboration with the purpose of creating an effective and innovative psychiatric care environment.

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Customer story
Improved Net Promoter Scores for a radiography department

Improved Net Promoter Scores for a radiography department

The Philips team used design thinking in healthcare to create a peaceful and pleasant environment at the Jeroen Bosch hospital. Studies showed a 29% and 45% patient satisfaction increase.

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Consolidating two community hospitals into one healthcare campus

Consolidating two community hospitals into one healthcare campus

The design incorporates 201 single-bed rooms compared to 90 in the architect’s plans with a cost per square foot 20% lower than the original design.

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Reducing patient stress to improve MR imaging

Reducing patient stress to improve MR imaging

Lahey Hospital outpatient center realized better patient experience with Ambient Experience In-bore Connect due to its breathold guidance and time duration features.

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Customer story
Creating a more relaxing oncology environment

Creating a more relaxing oncology environment

Sparks Medical Center transformed the PET/CT experience with Ambient Experience.

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Customer story
Patient volume increased with 23%

Patient volume increased with 23%

By helping to design a new pediatric emergency department, Philips Consulting helped to increase patient volume at Florida Hospital for children.

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Customer story
Net Promoter Score of 78 at children's hospital Cardiff

Net Promoter Score of 78 at children's hospital Cardiff

The new pediatric radiology department at Noah’s Ark Children’s Hospital for Wales improved the patient and staff experience with Ambient Experience, resulting in high net promoter score

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Establishing patient-centered care

Establishing patient-centered care

Werner Satter describes a 4-step philosophy on how to achieve patient-centered care.

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