Insights and success stories in healthcare transformation
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![Patient waiting time reduced by 59 days]()
Patient waiting time reduced by 59 days
Tohoku University Hospital (TUH) engaged Philips to help define and implement workflow improvements in their radiology and surgery department that resulted in a reduction of patient waiting time by 59 days, 80% reduction in overtime work, improved surgery planning and 20% reduction in scan duration.
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![Phoenix Children’s Hospital finds efficiency and calm in pediatric imaging]()
Phoenix Children’s Hospital finds efficiency and calm in pediatric imaging
Ambient Experience and the Vereos Digital PET/CT help achieve exceptional images while reducing radiation dose.
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![77% reduced downtime in the central OR]()
77% reduced downtime in the central OR
Philips helped Universitätsklinikum Hamburg-Eppendorf optimize its OR capacity and increase staff satisfaction resulting in 1400 more surgeries, 77% reduced downtime in the central OR and improved staff satisfaction.
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![Cardiac careflow optimization]()
Cardiac careflow optimization
Heart Hospital TaUH engaged the Philips consulting team to help understand gaps between processes and practices, and to define a set of cardiac careflow improvement initiatives that could be implemented in their current and new facility
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![47% improvement in triage speed in the ED]()
47% improvement in triage speed in the ED
The Flevoziekenhuis hospital asked the Philips consulting team to help optimize its Emergency Department processes in order to meet the care demand more effectively at busy times.
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Analytics to help improve ED performance
Improved ED performance with process improvement consulting and a performance dashboard at McLeod Health Clarendon Hospital.
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![Improving the psychatric care environment]()
Improving the psychatric care environment
Västerbotten County Council and Philips have formed a novel public-private collaboration with the purpose of creating an effective and innovative psychiatric care environment.
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![32% reduced non-actionable alarms]()
32% reduced non-actionable alarms
Our team helped AU Health reduce non-actionable alarms by 32% in 3 months with no adverse patient outcomes identified.
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![Improved Net Promoter Scores for a radiography department]()
Improved Net Promoter Scores for a radiography department
The Philips team used design thinking in healthcare to create a peaceful and pleasant environment at the Jeroen Bosch hospital. Studies showed a 29% and 45% patient satisfaction increase.
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![Consolidating two community hospitals into one healthcare campus]()
Consolidating two community hospitals into one healthcare campus
The design incorporates 201 single-bed rooms compared to 90 in the architect’s plans with a cost per square foot 20% lower than the original design.
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Improved ED processes and discharge times
Improved ED and inpatient performance for 477% increased patient satisfaction at Winchester Medical Center.
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![Improved care facilitation for $3.3 million savings]()
Improved care facilitation for $3.3 million savings
Improved care facilitation, reduced LOS, and a savings of $3.3m over 7 months at AU Health.
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![Design helps to enhance ED patient experience]()
Design helps to enhance ED patient experience
Spatial design review of an ED leads to a new design with better access to daylight and reduced walking distance for staff.
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![Reducing patient stress to improve MR imaging]()
Reducing patient stress to improve MR imaging
Lahey Hospital outpatient center realized better patient experience with Ambient Experience In-bore Connect due to its breathold guidance and time duration features.
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![Design supports 100% patient satisfaction at Broward Health]()
Design supports 100% patient satisfaction at Broward Health
Understanding the clinical, functional and emotional needs of cancer patients to deliver process recommendations and a complete spatial redesign.
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![Creating a relaxing oncology environment at Sparks Medical Center]()
Creating a relaxing oncology environment at Sparks Medical Center
Ambient Experience helps transform the PET/CT experience.
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![Enhanced bed management at AU Health]()
Enhanced bed management at AU Health
Reduced LOS and bed request cycles achieve $1.1m savings with the new bed management program at AU Health.
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![Increased ED patient volume by 23% at Florida Hospital]()
Increased ED patient volume by 23% at Florida Hospital
Design consulting helps a new pediatric emergency department increase patient volume.
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![NPS scores doubled to 84% at GenesisCare, Australia]()
NPS scores doubled to 84% at GenesisCare, Australia
Design and process improvement consulting helped transform the quality of care delivery.
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![20% reduced Cath Lab wait times at WMCHealth]()
20% reduced Cath Lab wait times at WMCHealth
Philips helped increase clinical efficiency and patient throughput in the Cath Lab for WMCHealth.
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Improved ultrasound efficiency at Lakeland
Philips helped increase ultrasound operational efficiency in the ED at Lakeland Regional Medical Center.
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Streamlined CT workflow at Lowell General Hospital
Analytics modeling provides data-driven proposal to increase patient throughput at Lowell General
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![Net Promoter Score of 78 at Noah's Ark Children's Hospital]()
Net Promoter Score of 78 at Noah's Ark Children's Hospital
The new pediatric radiology department with Ambient Experience improved the patient and staff experience.
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![Creating a clinical services plan]()
Creating a clinical services plan
Philips helped AU Health develop a Strategic Growth Plan and support the move to become a fee-for-value provider.
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![70 improvement opportunities identified]()
70 improvement opportunities identified
Philips helped AU Health prioritize quality and performance improvement for increased throughput.
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A focus on clinical growth at AU Health
Collaboration to support clinical growth, increase throughput, and improve performance at AU Health.
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![Establishing patient-centered care]()
Establishing patient-centered care
Werner Satter describes a 4-step philosophy on how to achieve patient-centered care.
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![Improving the MR workflow processes]()
Improving the MR workflow processes
Reduced exam delays and improved workflow at a large, academic hospital network.
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![Enhanced patient experience at WMCHealth]()
Enhanced patient experience at WMCHealth
Partnering with WMCHealth to improve operational performance and the patient experience.
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![People-centered care for proton therapy patients]()
People-centered care for proton therapy patients
How MedAustron Ion Beam Center and Philips Healthcare Experience Solutions collaborated in approving the oncology patient experience.
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![Careflow provides insight into stroke care]()
Careflow provides insight into stroke care
Karolinska University Hospital, Sweden, engaged Philips consulting team to find insights to improve stroke care.
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![Ways to fundamentally improve stroke care]()
Ways to fundamentally improve stroke care
Debbie Slye discusses ways to improve stroke care across the clinical pathway.
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![70% reduction in MRI rescans]()
70% reduction in MRI rescans
Herlev Gentofte University Hospital data shows a 70% reduction in the number of interrupted exams for the ingenia 3.0T scanner with Ambient Experience and the in-bore Solution.
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![Higher throughput and improved patient experience]()
Higher throughput and improved patient experience
Philips assisted the Women’s and Children’s Hospital in Adelaide with the implementation of an all emcompassing Ambient Experience in their MRI suite.
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![Patient experience firmly at the center of its ethics]()
Patient experience firmly at the center of its ethics
At Farah Medical Campus, Philips delivered Ambient Experience for the radiology, cardiology and the nuclear medicine departments, contributing to a better patient, family and staff experience.
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![Enhanced patient and family centered care]()
Enhanced patient and family centered care
Implementation of Ambient Experience at Astrid Lindgren Children’s Hospital, led to positive feedback from patients, families and staff.
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Strategic, clinical and planning support
Philips helped a private healthcare investor develop a strategic and clinical plan for renovating an old heathcare facility.
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![Optimizing oncology care pathways]()
Optimizing oncology care pathways
Our Philips consultants supported University Medical Center Utrecht in improving their time-to-treatment for oncology patients.
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![Driving performance improvement for ultrasound services]()
Driving performance improvement for ultrasound services
Our team of consulting experts helped Rijnstate Ultrasound Services increase capacity and competitiveness through performance improvements.
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![New hospital build - strategic planning]()
New hospital build - strategic planning
Philips supported Inrusinvest to deliver quality healthcare services in Siberia, Russia.
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![Effective healthcare partnership strategies]()
Effective healthcare partnership strategies
Egil Nilson describes how to forge successful healthcare partnerships based on dialogue.
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*Results from case studies are not predictive of results in other cases. Results in other cases may vary.
