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Troubleshooting

My Philips Steam Iron does not produce steam

If your Philips Steam Iron stopped producing steam, please read our troubleshooting advice below to solve this.

There is no water in the water tank

If there is no water in the water tank of your Philips Steam Iron, your iron is not able to generate steam. Please refill the water tank with water. After this, your iron should work again.

The iron is not ready to steam

In this case, wait until the orange ‘temperature indicator’ light switches off, then your iron is ready to produce steam.

Note: For the irons with OptimalTemp, the iron ready light will stay on when the iron is ready to produce steam.
 
Temperature light of Philips Steam Iron

The steam setting is set to “steam off”

If you have a Philips Steam Iron with a temperature dial, always make sure that the temperature dial is at the 2-dot, 3-dot or the LINEN position. Your Philips Iron does not produce steam when the temperature dial is at the 1-dot position, the SYNTH setting or in Calc-CleanTilt your iron up and select the steam setting with the steam slider on top of the handle.

Did these solutions above not solve the issue? Please contact us for further assistance.
 
Steam settings of Philips Steam Iron

The information on this page applies to the following models: GC1010/01 , GC3920/24 , GC3811/80 , GC2048/30 , GC2040/70 , GC1920/28 , GC1905/21 , GC1903/21 , GC1028/20 , GC1026/30 , GC1022/40 , GC1015/70 , GC2996/20 , GC1920/29 , GC4912/30 , GC4865/02 , GC3720/02 , GC1980/28 , GC1930/28 , GC1960/28 , GC2820/02 , GC3620/27 , GC1710/02 , GC2520/02 , GC3330/02 , GC4420/02 , GC1830/02 , GC2840/02 , GC3721/02 , GC1610/22 , GC1621/22 , GC1015/01 , GC1115/02 . Show more product numbers Show less product numbers

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