Philips Support

I cannot upgrade my Philips SoundBar via HCWeSet app

Published on 2017-03-01

If you encounter any problems during a software update via the “HCWeSet” App, please update the product via a USB flash drive following the instructions in the user manual.

Please refer to the “Update software” chapter in the user manual – “Update software via USB.”

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.