I get a message saying the 'TV cannot be found' in my Philips TV

Published on 2016-12-29

Make sure the TV is set to show external media files.

Go to Home > Setup > Network settings and select 'Show PC Media Files'. This must be set to 'On'.

Frequently Asked Questions

When watching 3D, does Philips TV provide Full HD (1080p) resolution to both eyes?
Can I use a device from another brand to play 3D content?
What is a "Full HD 3D ready TV"?
Can I recharge the batteries in the active 3D glasses PTA02 and PTA03 in Philips TV?
Why do I see the message "Detected a disc with content protection" when Wi-Fi MediaConnect starts projecting in Philips TV?
When I start projecting, why do I see a message in Philips TV to remove a DVD or Blu-ray disc from my PC?
When Wi-Fi MediaConnect starts projecting, why do I see a message in my Philips TV screen asking me to close my media players?
Why does a message ‘No interactive contents available’ appear when I select ‘Show widgets’ icon from the Home Screen in my Philips TV?
Why does my laptop stop projecting when I close the lid?
What can I do with Wi-Fi MediaConnect on a PC which is below the minimum requirements?
Why is the video projection not smooth on my Wi-Fi G network?
What kind of PC connection should I make with my Philips TV?
Why can I not see my PC folder hierarchy on my Philips TV?
Can I connect my PC directly to my Philips TV to use Wi-Fi MediaConnect?
Can I use my own subtitle files in Philips TV (with file name extension such as srt, smi, sub, ssa, txt and so on)?
What does "3D Ready" mean?
What does "3D TV" mean?
What do I need to do to watch 3D content on my 3D Ready Philips TV?
Will I be able to use Wi-Fi MediaConnect to connect my Netbook with my Philips TV?
Can I connect a keyboard and/or mouse to my Philips TV?
How to find the wireless encryption key in my Philips TV?
Does Net TV work when I have connected a Set-Top Box to my Philips TV?
Does the Electronic Program Guide (EPG) work in my Philips TV with a set-top box?
What does the 'Registering...' message mean in my Philips TV when Net TV is starting up?
Can I change the order in which Net TV favorites are listed in my Philips TV?
Why does the 3D functionality not work with the PS3 (for outputs of 720p, this TV cannot downscale)?
Does Philips offer a 3D version of its 21:9 TV?
Do I need to upgrade the firmware of my 3D Ready Philips TV in order to make it 3D capable?
What is the lifetime of the battery in the Active 3D glasses?
Why do I need to purchase an upgrade pack for my Philips 3D Ready TV?
Can I adjust the depth of the 3D effect on my Philips 3D TV?
Are Philips 3D TVs able to convert a 2D signal into 3D?
Which 3D formats do the Philips 3D TVs support?
Will Wi-Fi MediaConnect work in Home environment of my Philips TV?
At around 6 a.m my Philips TV’s front indicator turns off for a few seconds. Is this normal?
Can I loop-through my Philips TV antenna through the set-top-box to receive satellite services (DVB-S) from another service provider?
Do I have connect the antenna to the Philips TV if I use HDMI connected accessory devices?
Is the USB extension cable provided in the Wi-Fi Adapter package?
If the 3D TV technology was developed for feature-length 3D movies, why do you recommend a regular break?
Can Wi-Fi Media Connect stream multi-channel audio, such as 5.1 channel?
Why am I asked to connect to the network when I start my Philips Net TV or Browse PC or IP-EPG?
Why can I not project a DVD or Blu-ray disc that is playing on my PC?
Why can my Wi-Fi MediaConnect not start projecting straight after my Philips TV starts up from standby?
Can I watch 3D movies via sources in Net TV like YouTube or via the video store in Philips Net TV?
If I have a large monitor, how is image quality affected when using Wi-Fi MediaConnect?
Can I view services from other countries in my Philips TV?
Which sources provide 3D content in a Philips TV?
Can Wi-Fi MediaConnect project to several Philips TVs at the same time?
I lost the download code needed to install Wi-Fi MediaConnect from the website. Can I get a replacement code?
When I project a Blu-ray disc from my PC to my Philips TV, why does my TV broadcast the sound but display a black window?
Why does the picture in my Philips TV judder from my Wi-Fi MediaConnect projections?
What issues in Philips TV are solved with a software upgrade?
How can I improve the picture quality of Wi-Fi MediaConnect projections in Philips TV?
What do I need to view multimedia files on my Philips TV via my home network?
What is the new SCENEA item in the Home menu of my Philips TV all about?
Can I add any Internet page to "My favorites" in my Philips TV?
Why did the Scenea photo in Philips TV switch off after some time?
How to set Scenea to switch off earlier than the normal 4 hours in Philips TV?
Do I have to replace my HDMI 1.3 cable with a HDMI 1.4 cable of my Philips TV if I need to use it for 3D?
Can I connect an external Hard Disk Drive (HDD) to my Philips TV?
Why did my Scenea photo change back to the original image in my Philips TV?
Can I listen to music while the Scenea photo is on the screen of my Philips TV?
Why is the Scenea photo not displayed in my Philips TV?
Why is there no sound from my headphones of my Philips TV?
How can I see if a service is safe?
How to program channels in my Philips TV?
How to get the best performance from my Wi-Fi MediaConnect projections on my Philips TV?
How to synchronize the picture and sound of Philips TV when viewing a DVD from a connected Home Theater System with a built in DVD player?
How to find DVB-C numbers/values necessary to perform a DVB-C channel installation in Philips TV?
How to obtain the User manual for my Philips TV?
How to install the 3D transmitter on my 3D Ready Philips TV?
How to set up the settings to achieve the best picture quality in Philips TV?
How to upload my own photo as a Scenea photo in my Philips TV?

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