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Products

Philips Cinema 21:9 LED TV 58PFL9955H 147 cm (58") Full HD 1080p digital TV with Ambilight Spectra 3 and Perfect Pixel HD Engine

58PFL9955H/12

Troubleshooting

There is no sound from the TV speakers of my Philips TV

  • The TV SPEAKERS option in the menu is switched off
  • TV is set to AUTOMATIC (EASYLINK) mode in the TV SPEAKERS menu. In this mode the TV speakers are muted automatically

In both cases, proceed as follows:

1) Press the [Home] button on the remote control to access the home menu

2) Use the cursor button to select [Setup] and press the cursor [OK] button to confirm

3) Press the cursor [Down] to select [Sound] and press the cursor [Right]

4) Press the cursor [Down] to select [TV Speakers] and press the cursor [Right]

5) Select the setting according to the connection you want to use

  • When [ON] is selected, audio will be outputted from the TV speakers and the connected device
  • When AUTOMATIC (EASYLINK) is selected, the TV will switch automatically to play audio from the HDMI connected device, which support system audio control and the TV speakers will be muted
  • When [OFF] is selected, the TV speakers will be muted and audio will only be heard from the HDMI connected device

6) Press the [Back] button to exit the menu

The information on this page applies to the following models: 58PFL9955H/12 , 56PFL9954H/98 , 47PFL7409S/98 , 47PFL7409/98 , 47PFL5609/98 , 32PFL5409/98 , 32PFL5609/98 , 42PFL5609/98 , 42PFL7409/98 . more less

Troubleshooting
First use and Installation(1)
Settings(11)
Internet and Smart TV(4)
Other faults(2)
Error notifications(1)

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