1
Products

58PFL9955H/12
Please be aware that your product may differ in color from this picture, but the support information is same
View product

58PFL9955H/12

Wi-Fi MediaConnect has stopped projecting and I get a message network connection was interrupted in my Philips TV

Test the function of wireless connection and your PC capacities:

  1. Download test movie to your PC
  2. Use an network cable (UTP) and connect between your laptop and the network connector on the back of the TV
  3. Change setting in the TV to ‘wired' ([Home] > [Setup] > [Network Settings] > [Network Type] > change to [Wired] )
  4. Start the WiFi MediaConnect program on your PC
  5. Play the test movie
  6. If the test movie plays well, the problem was in your wireless network connection
  7. If the test movie plays with judder or other artefacts, your PC processing power is insufficient. Use video of lower resolution (SD, i.s.o. HD, refer to the table with media-playability). Or refer to the minimal PC specifications
33246.gif

The information on this page applies to the following models: 58PFL9955H/12 , PTA01/00 .

Other issues

First use and Installation / Download (1)
Audio (1)
Error notifications (1)
Settings (11)
Other faults (2)
Register your product
Register your product

Keep track of your product warranty coverage

Qualify for cash-back, gifts and special offers

Get easy access to product support