Philips Support

The picture is stretched out and/or the image is short and fat and/or there are black bars on the side or on top and bottom of the picture in my Philips TV

Published on 2016-12-29
  • Press the [Format] button on the remote control repeatedly to select the screen format that will optimize the picture display on screen.
  • This will be the format that the TV will display its picture until you select another format.

If the problem is not resolved,

  • Check if the TV is connected to a cable box. If so, you need to set the picture format in the menu of the cable box.
  • For detailed information, please refer to the cable box user manual or contact the cable company for further assistance.
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