Philips Support

Philips Bluetooth headset does not work with Windows 7

Published on 2017-02-28

Please contact the manufacturer of your computer (if Bluetooth is integrated in your computer) or USB Bluetooth transmitter for an upgrade to the Bluetooth driver for Windows 7.

Windows 7 does not include native support for the A2DP Bluetooth profile, which is necessary for Bluetooth stereo audio streaming. Even if you had Bluetooth stereo enabled on a previous Windows version, it might not work after an upgrade to Windows 7.

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