PerfectCare Aqua Steam generator iron

PerfectCare Aqua Steam generator iron

5 bar, 220 g steam boost, 2.2 L fixed watertank, Carry lock GC8635/02

Troubleshooting

Yellow/brown water from my Philips steam iron's soleplate

If your Philips Steam generator is leaking dirty water, we are here to help. Find out how to prevent this from happening when ironing.

Scale build-up

Brown or yellowish like stains are a result of impurities or chemicals present in the water. If you live in an area with hard water, fast scale build-up may occur. Therefore, it is recommended to use distilled or demineralized water to prolong the lifetime of the steam generator.

Regular descaling action (removal of water from steam generator) will help to reduce this effect.

Descale the soleplate by following the procedure below. We advise you to
perform the procedure twice for better results.

  1. Make sure the appliance is cool and clean the soleplate with a damp cloth.
  2. Empty the water tank through the filling door. Tilt the appliance and remove the EASY DE-CALC knob.
  3. Pour 500ml distilled water into the DE-CALC opening and tighten the EASY DE-CALC knob.
  4. Fill up the water tank halfway. Switch on the steam generator and wait for 5 minutes.
  5. Keep the steam trigger pressed continuously while you iron a few pieces of thick cloth in a backand-forth motion for 3 minutes.
    Warning: Hot, dirty water (about 100-150 ml) will come out of the soleplate.
  6. Stop cleaning when no more water is coming out of the soleplate or when steam starts coming out of the soleplate.
  7. Unplug the steam generator and let it cool down for at least two hours. Remove the EASY DE-CALC knob and let the remaining water flow out. Tighten the EASY DE-CALC knob.

The information on this page applies to the following models: GC8635/02 .

Troubleshooting

Other faults(7)
Steam issues(6)
Leaking(6)
Indication Lights(2)
Temperature issues(1)
Noise(1)
Power/ Charging / Battery life(1)

Not what you are looking for?

Did we answer your question?

If not, contact us.