1
Products

AC2959/63 Series 2000 Philips Air Purifier - Series 2000
Please be aware that your product may differ in color from this picture, but the support information is same
View product

Series 2000 Philips Air Purifier - Series 2000

AC2959/63

My Philips Air Purifier does not remove odors properly

If your Philips Air Purifier does not remove odors or smells as expected, there can be several reasons. Please find out here how we can help you.

The room air quality is very poor

If you are using the appliance in a room in which the ambient air quality is very poor, please open the windows to improve the air circulation.

The room is too big

Your Philips Air Purifier should not be used in a room that is bigger than recommended. If this is the case, then its performance will not be optimal and some odors/smells might not be removed properly.

The recommended room size depends on your specific air purifier model. See the table below for more information or the user manual of the air purifier:

 
Air Purifier Model Maximum Room Size
AC0819
AC0820
236 sq.ft  or 22 m2
AC3256505 sq.ft or 47 m2
AC1215344 sq.ft or 32 m2
AC1217333 sq.ft or 31 m2
AC2887419 sq.ft or 39 m2



 

The filter has reached the end of its life

The lifetime of the filter is not fixed. It depends on the ambient air quality.

You can put the filter out in the sun for a couple of hours to remove the odours. If this does not help, you need to replace the filter. 

The information on this page applies to the following models: AC2959/63 , AC1758/63 , AC3059/65 , AC0817/20 , AC0819/20 , AC0820/20 , AC3257/20 , AC2892/20 , AC1217/20 , AC1211/20 , AC6609/20 , AC5659/20 , AC3821/20 , AC3259/20 , AC1215/20 , AC2882/50 , AC2887/20 , AC3256/20 , AC4081/21 , AC4025/10 , AC4072/11 , AC4372/10 , AC4012/10 , AC4014/10 . Click here to show more product numbers Click here to show less product numbers

Register your product
Register your product

Keep track of your product warranty coverage

Qualify for cash-back, gifts and special offers

Get easy access to product support