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Products

Garment Steamer

1600W, 32g/min, 3 steam settings, 1.6L Detachable tank GC514/40

Troubleshooting

My Philips stand garment steamer produces a croaking sound

If your Philips Stand Garment Steamer produces a croaking sound, please find our troubleshooting advice below to solve this issue.

The head or hose is horizontally positioned

When the hose of your Philips Garment Steamer is horizontal, the condensation in the hose might not flow back into the tank. This can cause a croaking sound.

In this case, please lift up the head of your stand steamer to straighten the hose vertically. This will allow condensation to flow back to the tank.

Note: The solution above does not apply to GC625, GC626, GC627 models.
 

The hose forms a U shape

When the hose forms a U-shape, the condensation in it cannot flow back into the water tank. This can cause the head of the steamer to produce croaking sound. In this case, please lift the steamer head to straighten the hose vertically.

Did none of the above solutions solve the issue? Please contact us for further assistance.

The information on this page applies to the following models: GC514/40 , GC504/35 .

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