Troubleshooting The steam output of Philips Steam generator got weaker In the event of your Philips Steam generator not performing as it used to, there might be a simple solution. Just follow these simple tips and tricks. Tips and tricks: There are 2 possible scenarios that you may observe temporary slight dip in steam. They are normal: When the appliance draws water from the tank, the cool water lowers the steam pressure temporarily The trigger is continuously activated for a long time Lime scale If the steam power is still low, there might be scale built up. Please de-scale your iron and base after letting the appliance cools down completely, around 2 hours. Descaling the iron Play Pause You need Flash to see video. Click here to download it. Descaling the base If the issue still persists after descaling, please contact the Philips Customer Care. You find its phone number in the worldwide guarantee leaflet, or Philips on line support page.