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Products

PerfectCare Steam iron

2400 W, 45 g/min continuous steam, 180 g steam boost, SteamGlide Plus soleplate GC3920/24

Troubleshooting

My Philips Steam iron does not produce any steam

If your Philips steam iron stopped steaming, there might be a simple solution. Discover in the following lines how to mend it yourself.

The steam control may have been set to no steam position

Set the steam control to a steam position. This can be found on the dial, the handle or on a button.

You could recognize the steam and no steam position by the following icons:

Steam position and no steam position - Philips steam iron

There is no water in the tank

Please, make sure there is water in the tank.

Your Philips steam iron will not be able to product steam if the tank is empty.

Temperature and steam settings - Philips steam irons

The iron is not ready to steam

Your Philips Steam Iron needs up to two minutes (depending on what iron you have) before it is ready to produce steam.

Once is it ready, the heating light will stop flashing. Then, your iron is ready to produce steam.

Scale or impurities are blocking the vents

If the steam vents of the soleplate are blocked by impurities like scale, then your iron might not steam.

To solve this, please perform the recommended descaling process on your iron.

Please find here all descaling information for your Philips iron

The sensor is not detecting movement

It can happen sometimes that irons equipped with Auto Steam Sensor do not detect some movements. If this is the case, please press the steam trigger to start steaming.

The information on this page applies to the following models: GC3920/24 , GC3811/80 , GC1920/29 , GC1022/40 , GC4912/30 , GC2048/30 , GC2040/70 , GC1028/20 , GC1026/30 , GC8635/02 , GC4865/02 , GC3720/02 , GC1980/28 , GC1903/21 , GC1960/28 , GC1930/28 , GC1920/28 , GC1920/02 , GC1905/21 , GC2820/02 , GC3620/27 , GC1710/02 , GC2520/02 , GC3330/02 , GC4420/02 , GC1830/02 , GC650/02 , GC8220/02 , GC2840/02 , GC3721/02 , GC1610/22 , GC1621/22 , GC1010/01 , GC1015/01 , GC1115/02 . more less

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