If you are using the Philips SmartClean system to charge your shaver, make sure your shaver is placed correctly in it.
Hold the shaver upside down above the holder. Make sure the front of the shaver points towards the SmartClean system and then follow the steps below:
Place the shaver in the holder.
Tilt the shaver backward
Press down the top cap of the SmartClean system until you hear a click sound, confirming that the shaver is locked in.
You will see a battery symbol flashing on your SmartClean system indicating that the shaver is charging.
If you have tried the troubleshooting advice above but your shaver is still not charging, then please contact us for further help.