NT3650/16 Nose trimmer series 3000 Nose, ear & eyebrow trimmer
Please be aware that your product may differ in color from this picture, but the support information is same
View product

Nose trimmer series 3000 Nose, ear & eyebrow trimmer


My Philips nose trimmer does not work

If you have a Philips Nose Trimmer or Multi Groomer with nose trimming attachment that does not turn on or perform well, try our troubleshooting advice to solve this issue yourself

Battery has run out

It could be that the battery of your nose trimmer has run out. To confirm this, perform the following actions:
  1.  Switch off your nose trimmer.
  2.  Detach the trimming head and switch on the trimmer.
  3.  Is the motor running and pin rotating? If no, the battery of the trimmer has run out. 
  4.  Reattach the head to the trimmer and recharge the nose trimmer. 
While charging your groomer make sure you use the original charger which comes with your device. For further charging instructions please refer to the user manual. 

Trimmers with disposable batteries
If you own a nose trimmer which runs on disposable AA batteries, it is possible that it is time to replace these. To solve this issue simply replace the battery with a new one. When replacing the battery, make sure that the + and - poles of the battery point in the right direction. 
Battery Philips Nose Trimmer

Cutting unit is blocked

If you have confirmed that your nose trimmer is charged, then it may not be working because it is dirty. Follow our cleaning advice below.
  1. Switch on your nose trimmer and rinse the trimming head of the nose trimmer with luke-warm water. Then switch off the appliance again.
  2. If rinsing the trimming head under the tap is not sufficient, immerse the trimming head in a glass with warm water for a few minutes. Do not put the handle of the trimmer in the water, as this can damage its internal machinery.
  3. If this not helps, detach the nose trimmer attachment and soak this part separately in water for 8 hours.
  4. Carefully shake off excess water and let the trimmer air dry. 
For best results, clean your Philips Nose Trimmer after each use and lubricate the trimming head with a drop of sewing machine oil every six months.
If you have tried the advice above but your nose trimmer still does not work, then please contact us for further assistance. 

Cleaning Philips Nose Trimmer
Register your product
Register your product

Keep track of your product warranty coverage

Qualify for cash-back, gifts and special offers

Get easy access to product support

We love to help you in person

  • Call us

    Call us
    Monday to Saturday 09:00 am to 09:00 pm
    Sunday 09:00 am to 06:00 pm
    Our Consumer Care agents are available to support you. It may be that operating hours are modified, or you might hear some additional background noise during the call. The agents are working from home to ensure their health and safety. Please use the chat option for faster assistance.
  • WhatsApp


    Add the number +9193118 55819 to your contact list and contact us through WhatsApp

    Monday to Sunday: 09:00am – 06:00pm
  • Send email