Environment and experience design

Designing exceptional care experiences

It is critical to create an optimal experience for patients and staff when you are planning to build a new hospital, renovate a department, or improve the patient environment. By integrating design thinking, data analytics, and technology expertise, with space and functional planning, our team can help create an exceptional healthcare experience.

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Ambient Experience

Improving patient experience and satisfaction via a designed environment of care that makes patients, staff and family feel more comfortable.

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Strategic design consulting

Leveraging healthcare design thinking to create innovative and efficient environments and services for an exceptional experience focused on workflow efficiency.

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Learn how we help drive healthcare transformation

See how we have helped other hospitals and health systems

Latest insights from our experts

Establishing patient-centered care

Werner Satter describes a 4-step philosophy on how to achieve patient-centered care.

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See how we helped transform the patient experience at the Broward Infusion Center.

Healthcare excellence extends beyond clinical expertise and technology to the entire patient experience.

We offer a comprehensive portfolio of experience consulting services and Ambient Experience room solutions, backed by research, to help transform the care environment into a comfortable and calming setting for patients and an efficient and motivating workspace for staff.

These custom, people-focused solutions help set hospitals apart from their competitors – improving their ability to attract and retain patients as well as talented professionals.

Learn more about our experience consulting services and our Ambient Experience room solutions.

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